Effective Date: March 31st, 2025
Last Updated: March 31st, 2025

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Welcome to Graceful Wings Ltd ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.gracefulwingsltd.com) or interact with our services.

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1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide to Us:

• Contact Information (name, email address, phone number) when you make an inquiry, request a quote, or book a flight.

• Payment Information when processing bookings or transactions.

• Travel Preferences & Special Requests when customizing your flight experience.

B. Information Collected Automatically:

• Device & Usage Information: IP address, browser type, operating system, and browsing activity on our website.

• Cookies & Tracking Technologies: We may use cookies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings and provide our private charter services.

• To communicate with you regarding inquiries, flight details, and customer support.

• To improve our website, services, and customer experience.

• To send promotional offers, updates, or newsletters (you can opt out at any time).

• To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: With third-party vendors who assist in flight operations, payment processing, or website maintenance.

• Legal Compliance: If required by law or to protect our rights and operations.

• Business Transfers: If our company undergoes a merger, acquisition, or asset sale.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights & Choices

• Access & Correction: You may request access to your personal data and request corrections if needed.

• Opt-Out: You can opt out of marketing emails by clicking "unsubscribe" in the email footer.

• Cookies Control: You can adjust your browser settings to disable cookies if preferred.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting external sites.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📍 Graceful Wings Ltd
📧 info@gracefulwingsltd.com
📞 +1-242-359-1573